SHIPPING INFO
WHERE DO WE SHIP?
East Coast Active is currently shipping to:- Customers within the United States and U.S. territories
- Including P.O. Boxes.
- All US Military bases, APO/FPO
- Puerto Rico, Guam, and U.S. Virgin Islands.
SHIPPING RATES AND TIMES:
-
Free Shipping (5-10 business days*) – Free on US orders $75+
-
Standard (2-10 business days*)
-
US products: 2 - 5 business days*
-
Overseas products: 5 -10 business days*
See the chart below regarding shipping rates for standard delivery:
Up to 0.6 lb. |
$3.99 |
Above 0.6 lb. |
$5.99 |
Above 1 lb. |
$9.99 |
Above 5 lb. |
$14.99 |
FAQ's
When will my order ship?
Most orders are processed within 1-3 business days. After your order is processed, you will be sent a shipping confirmation email with a tracking number. Please be aware that transit times are calculated once the order has been processed and delivery dates are determined based on average transit times. Allow the designated shipping times listed above to receive your order.
* Please be aware that launch days, sales, weekends & holidays may effect order processing and delivery times.
How do I track my order?
Once your order has shipped, you will receive a shipping confirmation email and link to the package tracker. If you cannot find your shipping confirmation, please double check your spam, newsletter, and promotions folders.
If you still need help, please email support@eastcoastactive.com
What happens if my package is lost?
Please email support@eastcoastactive.com with your name and order number and we will assist you.